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GovCast, produced by GovCIO Media & Research, tells the personal stories of the government and industry leaders transforming the public sector, and the bits and pieces typically not covered by federal IT publications. We’ll share untold stories about how these influencers got to where they are, their passions in and outside of technology and the roadblocks they’ve conquered. You’ll find these stories are not always what you’d expect them to be.

Apr 6, 2021

The new Enterprise Digitalization and Case Management Office at the Internal Revenue Service, once just a procurement pilot, is incorporating innovative acquisition methods for technology and embracing customer experience principles to ramp up IT modernization efforts and reduce administrative burdens. Senior Advisor Mitch Winans, who helped stand up this office, discusses the progress made over the past nine months plus the partnership opportunities on the horizon.