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GovCast, produced by GovCIO Media & Research, tells the personal stories of the government and industry leaders transforming the public sector, and the bits and pieces typically not covered by federal IT publications. We’ll share untold stories about how these influencers got to where they are, their passions in and outside of technology and the roadblocks they’ve conquered. You’ll find these stories are not always what you’d expect them to be.

Mar 19, 2021

An attorney by trade who saw opportunity to improve the lives of veterans nationwide, Veterans Experience Office's Barbara Morton applies human touches to all aspects of a veteran's journey with the Department of Veterans Affairs. Morton discusses the digital technologies and user-centered research her office applies toward the development and measurement of tools that support benefits, health care and internal processes at the agency.