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GovCast tells the personal stories of the government and industry leaders transforming the public sector, and the bits and pieces typically not covered by federal IT publications. We share the untold stories about how these influencers got to where they are, their passions in and outside of technology and the roadblocks they’ve conquered. You’ll find these stories are not always what you’d expect them to be.

Oct 5, 2021

The IRS is undergoing large tech transformation efforts, and one office key to that is the now year-old Enterprise Digitalization and Case Management Office co-directed by Justin Abold-LaBreche. He shares his journey to the agency from the Department of Homeland Security and the U.S. military, and why he made these career pivots to technology. He also discusses efforts the office is tackling to improve the overall taxpayer experience with case management, automation tools in scanning files, and improved business processes.