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GovCast tells the personal stories of the government and industry leaders transforming the public sector, and the bits and pieces typically not covered by federal IT publications. We share the untold stories about how these influencers got to where they are, their passions in and outside of technology and the roadblocks they’ve conquered. You’ll find these stories are not always what you’d expect them to be.

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  2. Live from AFCEA West: Digital Tools are Modernizing CX for DISA, DOD Cloud

Live from AFCEA West: Digital Tools are Modernizing CX for DISA, DOD Cloud

Feb 16, 2023

DISA’s Hosting and Compute Center (HaCC) is addressing challenges to various cloud capabilities across the Defense Department. Part of this means enhancing the overall customer experience of acquisition and breaking down silos across teams. HaCC Customer Experience Lead Kayne Kreitzer talks everything CX, including the tools that are helping the community navigate the challenging environment of cloud computing and acquisition such as the Account Tracking and Automation Tool (ATAT) and the DISA Acquisition Package Preparation System (DAPPS).