Nov 23, 2022

The Department of Veterans Affairs is placing the veteran at the center of every digital service. With the expansion of benefits following the passage of the PACT Act and new tools like VA's Health and Benefits mobile application, customer experience plays a critical role in how veterans access their services. VA's...

Nov 18, 2022

It’s been a busy year for the federal family as agencies accelerate IT modernization efforts. Join Staff Writers Sarah Sybert and Katherine MacPhail at the Thanksgiving dinner table for reflections on the outcomes of those efforts and what they’re thankful for this year. They’ll unpack major initiatives like...

Nov 9, 2022

The Department of Veterans Affairs’ first permanent Chief Data Officer Kshemendra Paul announced last month that he would be leaving VA to become the Department of Energy's new assistant inspector general for cybersecurity assessments and data analysis. Paul reflects on his time as VA CDO, including developing VA's...

Nov 4, 2022

GovCIO Media & Research has been hard at work covering key events and conferences to keep you informed. Join Deputy Editor Kate Macri and Staff Writer/Researcher Sarah Sybert for our top federal tech takeaways on CyberSatGov, VHA's Innovation Experience (iEX) and FedHealthIT's Women in Leadership Awards. They'll dive...

Nov 2, 2022

The Department of Veterans Affairs recently launched its Vision 2022 strategy, which outlines how the agency will approach its widespread IT modernization and digital transformation. Longstanding leader in software and tech development who was behind salvaging HealthCare.gov, CIO Kurt DelBene discusses the agency's...